Privacy Policy | Community Hands

Community Hands, Inc.

Effective Date: February 26, 2026

Community Hands, Inc (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, donate, register for events, sign up for communications, or otherwise interact with us.

By using our website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information you voluntarily provide:

Name, email address, phone number, mailing address
Donation information (amount, payment details, tax receipt preferences)
Event registration details (including food donation commitments)
Volunteer or speaker application information
Messages sent through contact forms

Automatically Collected Information:

IP address, browser type, device information, and pages visited
Cookies and similar tracking technologies (see Section 8 below)

Information from Third Parties:

Payment processors when you make a donation
Event platforms or co-hosts when you register for an event

2. How We Use Your Information

We use the information we collect to:

Process donations and issue tax receipts
Register you for events and communicate event details
Send newsletters, impact stories, and “Pay It Forward” updates
Improve our website and events
Respond to your inquiries and provide customer service
Comply with legal and tax obligations
Protect the safety and security of our events and community

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

With service providers who help us operate our website, process donations, or manage events (e.g., email platforms, payment processors)
With trusted local partners (e.g., Community Christian Church) solely for food donation logistics
With strategic global partners only when you have specifically supported one of their projects
When required by law or to protect the rights, property, or safety of TGWO, our community, or the public

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You may:

Opt out of marketing emails at any time (unsubscribe link in every email)
Request access to, correction of, or deletion of your personal information
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

6. Children’s Privacy

Our website and events are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can delete it.

7. Third-Party Links

Our website may contain links to third-party sites (including donation processors and partner organizations). We are not responsible for the privacy practices of those sites.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will post the revised policy on this page with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Community Hands, Inc. Attn: Privacy Officer Email: hello@communityhands.org; Address: 42400 Ryan Rd, Sterling Heights, MI 48314